365telugu.com online news,India,August 4, 2025:Xtelify, the digital services subsidiary of Bharti Airtel, today unveiled powerful new digital platforms designed to accelerate enterprise and telecom digital transformation globally. Key among these is the launch of ‘Airtel Cloud’, a sovereign, telco-grade cloud platform purpose-built to handle 140 crore transactions per minute—the same scale that powers Airtel’s own services in India.
Now being made available to Indian enterprises, Airtel Cloud offers IaaS, PaaS, advanced connectivity, and Gen-AI-based provisioning. It is managed by a team of 300+ certified cloud experts, hosted on sustainable next-gen data centers, and guarantees secure migration, lower costs, scalability, and no vendor lock-ins. Data residency and full control within India ensure zero foreign access.
In addition, Xtelify launched an AI-powered software platform for global telcos to streamline operations, enhance customer experience, and boost ARPU. This end-to-end solution includes:
- A converged data engine for real-time insights
- A Workforce platform for automated task management
- An Experience platform for customer journey optimization
Strategic Global Partnerships Announced
Xtelify has already signed three international partnerships to deploy its solutions:
- Singtel (Singapore):
Xtelify will implement ‘Xtelify Work’, enabling Singtel’s field teams with AI-powered fleet management, real-time tracking, and enhanced productivity and governance. - Globe Telecom (Philippines):
Xtelify will deploy ‘Xtelify Serve’, an AI-driven customer service platform offering omnichannel engagement, case resolution, and streamlined business operations. - Airtel Africa (14 countries):
Xtelify will deliver Data Engine, Work, and IQ platforms, empowering 150,000+ field agents with real-time market insights and enabling features like spam and fraud protection, and secure customer engagement.
Leadership Speaks
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Gopal Vittal, Vice Chairman & MD, Bharti Airtel, said:
“This is a milestone moment. We’re bringing our world-class digital platforms—developed and tested at scale within Airtel—to the global stage. Airtel Cloud, which powers 590+ million touchpoints daily, is now open to Indian businesses. We’re also proud to collaborate with Singtel, Globe Telecom, and Airtel Africa to accelerate transformation and elevate customer experience globally.”
Ng Tian Chong, CEO, Singtel Singapore, added:
“With AI-driven workflows, we’re now optimizing field operations, improving response time, reducing carbon footprint, and enhancing service quality.”
Carl Cruz, CEO, Globe Telecom, said:
“Xtelify’s platform is a game-changer for our customer experience. It enables faster, more empathetic, and more transparent service delivery for millions of Filipinos.”
Jacques Barkhuizen, Group CIO, Airtel Africa, noted:
“We’re thrilled to partner with Xtelify to drive digital innovation and positively impact communities across Africa.”