365telugu.com online news,Chennai, August 2, 2025: Star Health and Allied Insurance Co. Ltd., India’s largest standalone health insurer, has reported a strong performance for the first quarter of FY26, showcasing significant growth in profitability and continued momentum in the retail health insurance segment.
Q1 FY26 Highlights:
- Gross Written Premium (GWP) stood at ₹3,936 crore, reflecting a 13% year-on-year growth on a 1/N basis.
- Profit After Tax (PAT) came in at ₹438 crore under IFRS standards, marking a 44% increase over the same quarter last year.
- The combined ratio (IFRS) was reported at 99.6%, indicating disciplined cost and claims management.
- Retail Health segment continues to be the major growth driver, contributing ₹3,667 crore to GWP, up 18% YoY, with fresh retail premiums growing 25%.
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Key Operational Developments:
- The company’s Claims Net Promoter Score (NPS) improved to 57, up from 45.8 a year ago, signifying enhanced customer satisfaction.
- The customer mobile app recorded over 11 million downloads, featuring innovations like real-time claims tracking and digital document submission.
- New products such as Super Star and Star Flexi are gaining traction, collectively contributing over ₹1,000 crore in premium over the past 12 months.
- Strong performance across agency, digital, bancassurance, and SME Group channels, with the digital channel emerging as a profitable growth engine.
- Continued investments in technology, automation, and fraud analytics are driving efficiency and improving outcomes.
Leadership Commentary:
Mr. Anand Roy, MD & CEO, stated:
“We have commenced FY26 on a strong footing with broad-based growth across our core business lines. The structural changes made in recent years are now translating into tangible gains. We remain focused on prudent risk selection, dynamic pricing, and enhancing the claims experience. Our commitment to digital transformation and sustainable growth is unwavering, and we aim to create long-term value for all stakeholders.”