365Telugu.com online news,Hyderabad, September 11, 2024: ICICI Prudential Life Insurance has simplified the claim settlement process for nominees/beneficiaries of individuals affected by the tragedy caused by severe floods in the States of Andhra Pradesh and Telangana. The Company recognises the distress caused by this natural disaster and is committed to speedily settling death claims to provide the much-needed financial support to families.
The processing of claims, including those covered under the Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), will be done based on just three (3) basic documents.
Documents required to be submitted by nominees to raise claims:
· Bank account number with IFSC code or Cancelled cheque copy of the bank account
· Death Certificate issued by the local municipal authorities. In case the Death Certificate is not available, the nominees can submit either the list of deceased issued by hospitals, government authorities or police
· Copy of valid KYC documents such as PAN card/ Form 60, recent photograph, any one of officially valid documents (Aadhaar card, passport, driving license, voter id, NREGA Job card or letter issued by the National Population Register)
Nominees/beneficiaries can call 1800-2660, the Company’s dedicated 24X7 ClaimCare Helpline for any claim related queries.
Alternatively, claimants can write to claimsupport@iciciprulife.com or SMS ICLAIM <space> Policy Number to 56767 or visit www.iciciprulife.com/claims to raise their claims.
Mr. Amish Banker, Chief Operations Officer of ICICI Prudential Life Insurance said, “We stand in solidarity with the families affected by the floods in Andhra Pradesh and Telangana. We will settle all death claims arising due to this tragedy quickly and on the basis on three basic documents. Claimants can call our 24X7 ClaimCare Helpline 1800-2660 for any queries they may have. Also, claimants can use our digital enablers such as mobile app, website or send an SMS to raise their claims.
Claims is the moment of truth for us, and we are committed to delivering on the promises we make to our customers. This is reflected in our industry-leading claim settlement ratio of 99.35% in Q1-FY25 with an average claim settlement turnaround time of just 1.21 days.”
About ICICI Prudential Life Insurance Company (www.iciciprulife.com)
ICICI Prudential Life is promoted by ICICI Bank Limited and Prudential Corporation Holdings Limited. The Company began operations in fiscal 2001 and has consistently been amongst the top private sector life insurance companies in India on a Retail Weighted Received Premium (RWRP) basis.
The Company offers an array of products in the Protection and Savings category which match the different life stage requirements of customers, enabling them to provide a financial safety net to their families as well as achieve their long-term financial goals. The digital platform of the Company provides a paperless buying experience to customers, empowers them to conduct an assortment of self-service transactions, provides a convenient route to make digital payments and facilitates a hassle-free claims settlement process.
The Company has introduced ICICI Pru Stack, a first-of-its kind suite of platform capabilities that combines digital tools and analytics. This innovative suite aims to enhance the understanding of customers’ requirements and enable distributors to offer suitable insurance products, deliver seamless experiences, and provide exceptional pre- and post-sale services. By deploying this comprehensive solution, the company aspires to transform into the most customer-friendly and partnerable insurance provider in the country.
As on August 31, 2024, the Company had an AUM of ` 3,166.77 billion and a Total in-force sum assured of ` 35.1 trillion as on June 30, 2024. ICICI Prudential Life is listed on both the National Stock Exchange (NSE) Limited and the BSE Limited.
For further queries please e-mail on corpcomm@iciciprulife.com